Refund policy

Vet Bred Return & Exchange Policy

We stand behind the quality of our gear. If you're not completely satisfied, we've got you covered.

Returns
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return:

  • Your item must be in the same condition you received it — unworn, unused, with tags, and in its original packaging.

  • You’ll need the receipt or proof of purchase.

To start a return, contact us at vetbredhq@gmail.com.
Note: Returns must be sent to the following address:
[      address.  ]

If your return is accepted, we’ll send you a return shipping label along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

For any questions, contact us at vetbredhq@gmail.com.

Damages or Issues
Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can make it right.

Non-Returnable Items
Certain items cannot be returned, including:

  • Custom products (such as special orders or personalized items)

  • Sale items

  • Gift cards

  • Hazardous materials, flammable liquids, or gases

If you have questions about a specific item, reach out to us before purchasing.

Exchanges
The fastest way to get what you want is to return the item you have. Once your return is accepted, you can place a new order for the correct item.

European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason. Items must be returned in original, unworn condition with tags and packaging, along with proof of purchase.

Refunds
Once we receive and inspect your return, we’ll notify you if the refund is approved. If approved, a refund will be processed to your original payment method within 10 business days.

Please note, it may take additional time for your bank or credit card company to process the refund. If it’s been more than 15 business days since your refund was approved, please contact us at vetbredhq@gmail.com.